At some point in our careers, we may encounter situations where we feel the need to file a complaint with Human Resources (HR).
Either, it’s an issue with a colleague, supervisor, policies, or procedures, HR is there to help resolve conflicts and maintain a positive work environment.
In this article, we will discuss the steps on How to file a complaint with HR through DGME, the Dollar General Employee (DGME) portal.
This online platform is designed to assist employees with various HR processes, including filing complaints.
Steps To File a Complaint with HR through DGME?
- Go to the DGME portal website
- Enter your DGme Associate ID and Password in the designated fields
- Click on Sign In
- You will see various options such as My Profile, Pay Stubs, and My Schedule.
- To file a complaint, you will need to go to the Employee Assistance Program (EAP) section.
- Click on the HR tab at the top of the page
- Select the Employee Assistance Program (EAP) option from the dropdown menu
- Once you are in the EAP section, you will see a list of options such as Request Time Off, Report an Injury, and File a Complaint.
- Click on the File a Complaint option to continue.
- A form will appear where you can provide details about your complaint.
- This may include the date, time, location, and parties involved.
- You will also have the option to attach any supporting documents or evidence.
- After completing the form, review all the information to ensure everything is accurate.
- Once you are satisfied, click on Submit to file your complaint with HR through DGME.
Steps To File a Complaint By Calling the HR Hotline
- Dollar General has a dedicated HR hotline: 1-800-344-4725. Explain your situation and request to speak with an HR representative. This option is beneficial if you need to speak with someone urgently.
- Once connected, the representative will guide you through the process of filing a complaint and provide any necessary support.
- Be prepared to provide details about your complaint, including dates, names, and any relevant evidence.