How Do I File a Complaint with HR Through DGme?

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At some point in our careers, we may encounter situations where we feel the need to file a complaint with Human Resources (HR).

Either, it’s an issue with a colleague, supervisor, policies, or procedures, HR is there to help resolve conflicts and maintain a positive work environment.

In this article, we will discuss the steps on How to file a complaint with HR through DGME, the Dollar General Employee (DGME) portal.

This online platform is designed to assist employees with various HR processes, including filing complaints.

Steps To File a Complaint with HR through DGME?

  1. Go to the DGME portal website
  2. Enter your DGme Associate ID and Password in the designated fields
  3. Click on Sign In
  4. You will see various options such as My Profile, Pay Stubs, and My Schedule.
  5. To file a complaint, you will need to go to the Employee Assistance Program (EAP) section.
  6. Click on the HR tab at the top of the page
  7. Select the Employee Assistance Program (EAP) option from the dropdown menu
  8. Once you are in the EAP section, you will see a list of options such as Request Time Off, Report an Injury, and File a Complaint.
  9. Click on the File a Complaint option to continue.
  10. A form will appear where you can provide details about your complaint.
  11. This may include the date, time, location, and parties involved.
  12. You will also have the option to attach any supporting documents or evidence.
  13. After completing the form, review all the information to ensure everything is accurate.
  14. Once you are satisfied, click on Submit to file your complaint with HR through DGME.

Steps To File a Complaint By Calling the HR Hotline

  • Dollar General has a dedicated HR hotline: 1-800-344-4725. Explain your situation and request to speak with an HR representative. This option is beneficial if you need to speak with someone urgently.
  • Once connected, the representative will guide you through the process of filing a complaint and provide any necessary support.
  • Be prepared to provide details about your complaint, including dates, names, and any relevant evidence.

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